As we all know, EMTALA can be daunting in terms of executing processes, understanding do’s and don’ts and impacting the revenue cycle in a positive manner within the Emergency Departments across the US.
As a consultant, I am on the ground running so to speak. Imagine my HORROR when I heard a recent client say that it “violates EMTALA to collect patient portions in the ED!” .... EMTALA. Eeeek!!! What do I do next? Do I educate them? Did I misunderstand the statement? What I learned, to my dismay, is that another consulting firm had wrongly interpreted EMTALA and had informed this client that hospitals cannot collect patient portions in the ED. Additionally, this consulting firm also misinformed a very busy CFO who does not have time to review Federal Rules and Regulations.
Over the years, I have found many client facilities (like the above) need further clarification on the rule and regulations of EMTALA. By not understanding this crucial piece of legislation, hospitals operate at an extreme disadvantage and miss out on many opportunities to provide a higher level of both clinical and patient financial care. As a commitment to our industry, patient satisfaction and the revenue cycle as a whole I decided at that point the industry needed a comprehensive EMTALA training platform.
So, here it is. Please review and if you are not satisfied, return for a full refund within 5-days.
Click here to view more information and order the kit.
Best,
Pattie Kloehn
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